Risk Assessment Overview
Risk Matrix
IMPACT
| Very Low | Low | Medium | High | Very High | |
|---|---|---|---|---|---|
| Very High |
3
|
||||
| High |
4
|
||||
| Medium |
1
|
2
5
|
|||
| Low | |||||
| Very Low |
PROBABILITY
Very Low
Low
Medium
High
Very High
Risk Register
1
POS System Integration
Low
Integration complexity with existing WinTicket POS system for F&B operations may cause delays.
Mitigation: Phased rollout approach with pilot location, early WinTicket engagement, comprehensive testing protocols.
2
Customer Adoption Rate
Medium
Lower than expected adoption of online F&B ordering vs traditional concession stands.
Mitigation: Incentive programs, express pickup lanes, comprehensive marketing campaign, staff promotion training.
3
Mobile App Development Delays
High
Delays in mobile application development could impact full digital customer experience.
Mitigation: Progressive Web App interim solution, parallel development tracks, agile methodology with frequent releases.
4
Payment Gateway & Compliance
High
Payment processing integration and PCI DSS compliance requirements may create challenges.
Mitigation: Early engagement with certified payment providers, security audits, compliance checklists.
5
Staff Training & Change Management
Medium
Resistance to change and inadequate training on new F&B workflows may reduce efficiency.
Mitigation: Comprehensive training program, change champions at each location, phased rollout with feedback loops.